How to Train Your NoaxAI Assistant

Learn how to effectively train your NoaxAI chatbot to provide accurate and helpful responses to your customers.

Understanding Knowledge Base Training

The knowledge base is the foundation of your AI assistant's capabilities. It contains:

• Frequently asked questions
• Product information
• Company policies
• Custom responses

Training Process

1. Prepare Your Content
   • Collect common customer questions
   • Gather product details
   • List shipping and return policies
   • Write clear, concise answers
2. Format Your Data
   • Use Q&A format for best results
   • Keep answers concise but informative
   • Include relevant keywords
   • Use natural language
3. Input Training Data
   • Navigate to Knowledge Base section
   • Click "Add Data"
   • Paste your prepared content
   • Click "Train ChatBot"

Best Practices

1. Regular Updates
   • Review and update content monthly
   • Add new products and policies
   • Remove outdated information
   • Monitor bot performance
2. Content Structure
   • Use clear headings
   • Break down complex answers
   • Include specific details
   • Maintain consistent tone

Testing Your Bot

After training:

1. Test common scenarios
2. Verify response accuracy
3. Check product recommendations
4. Monitor customer interactions

Performance Optimization

• Review chat logs regularly
• Identify common customer queries
• Add missing information
• Refine existing responses

For more advanced features, check our advanced configuration guide.