How To Return Deposit Fee to customer
Ever Wanted to refund the bottles/box when your customer returns it back?
How Does Deposit Fee Fixes the issue of Returning the fees in Shopify
What we found out recently many of our customers recently wanted a way to return the Deposit FEE / Bottles when they arrive back for the next purchase, knowing this problem we thought to work on this really!!
- Go to Manage Fees at top right.
- Click on Fees tab.
Choose your location
First click on the
FETCH button to fetch all the locations from your store.
- Select Location from where the Order containing Fee was processed.
Then click on the
FETCH button to fetch all the Order from your selected location.
- Select Order of the Customer from which Fee has to be refunded.
You can select the amount of fee to refund the customer and also use the delete button to select which fee to only remove.
- Confirm the Following Details
- Notify Customer : This will update the customer on there mail that the Fee has been refunded back
- Full refund Shipping : Will refund the whole Shipping cost
Once done click on
FINISH button to refund the fees to customer, thats it 🚀 !!